FAQs

What documents do I need?

To hire any of our vehicles you will need to bring a valid Driver’s Licence (both the paper counterpart and the card) and  a recent utility bill. Payment is strictly by Debit or Credit card.

Do I need a special licence to drive the larger vehicles?

Our largest van is a 3.5t Luton which has a load capacity of 1.1 tonnes and can be driven on a normal UK driving licence with traditional entitlements.

Can you hire to drivers under 25?

We can hire to drivers aged 25 or over with no restrictions, drivers aged 21-24 can drive but there is an additional charge of £6 per day. All drivers must have a full UK licence for a minimum of 2 years. no more than 6 current points within the last 5 years and no bans within the last 10 years however if you have more than 3 points your details will need referring to our insurers before you hire.

Can I rent a vehicle from you but leave it elsewhere for collection?

Unfortunately we are unable at present to offer a collection service on any of our vehicles. Vehicle must be returned to the Depot on the last day of hire. Should the driver/hirer wish to extend the hire beyond the agreed period it is important that the Company is informed and an additional charge paid. Failure to do so will mean that the driver is using the vehicle without the owner’s consent and driving without insurance, as per the Extension of Hire section of our terms and conditions.

What is your standard hire times?

All hires operate from 8am on the day of collection till 8am the next day. We do offer an out of hours return service at our secure yard, full details will be provided when you collect your vehicle.

Can I take the vehicle abroad?

We no longer allow our vehicles to be taken abroad due to insurance restrictions.

What happens if I break down?

For peace of mind, in the unlikely event that you should be faced with a breakdown, all of our vehicles are covered by the RAC Breakdown Recovery Service. The breakdown telephone number is on all our hire forms and on the windscreens of our vehicles.

What methods of payment do you accept?

We  accept all major credit, debit and charge cards including: Visa, MasterCard, Visa Debit, Switch, Electron, Solo and JCB. . We are unable to accept payment by American Express.

Visa Mastercard