All drivers/hirers must:
- Have held a full current driving licence for at least one year
- We can only hire to drivers who have no more than six current points and no bans in the last five years
- Must be between the ages of 21-75 years
- Drivers age 21-24 are subject to a £9 per day additional charge
INSURANCE All vehicles are insured against accident & passenger liability on a comprehensive motor insurance policy. Cover is subject to the policy excess’ detailed below and only named drivers are covered. A £2,000 Excess applies to any and or all damage which can be reduced to £1,000 for £16 per day.
TAKING VEHICLES ABROAD Vehicles are not insured or permitted to leave the country in any circumstances. By taking the vehicle outside the United Kingdom the hirer accepts they are fully responsible for unlimited financial liabilities as a result of driving without insurance or breakdown cover. This includes surcharges and penalties billed at the company’s discretion which will be a minimum of 100% the originally agreed hire fee. All our vehicles are fitted with intelligent telematics tracking systems so the company will be automatically notified of any territory breaches.
LOSS OR DAMAGE The Hirer is responsible for the excess under the Insurance Policy for any claim of damage to the vehicle. This includes damage to tyres and windscreens. Hirers are also liable for continued hire charges at 60% of the daily rate for the duration of any repairs.
LUTON VEHICLES*** Above cab height damage cannot be covered by insurance. The hirer will therefore be fully liable to pay for any and all damage with occurs to the vehicle above cab height.
Under no circumstances does the Company accept responsibility for loss or damage to goods carried howsoever caused. In most circumstances goods in transit are covered by your household policy, please check with your insurers.
EXTENSION OF HIRE Should the driver/hirer wish to extend the hire period beyond the agreed period it is important that the Company is informed and an additional charge paid. Failure to do so will mean that the driver is using the vehicle without the owner’s consent and driving without insurance.
OVERDUE CHARGES A £25 fee will be charged for all late returns (upto 1 hour) and a full day’s hire rate at the prevailing single day rate will be charged for overdue hires or more than 1 hour.
AVAILABILITY OF VEHICLES The Company will do their utmost to supply the vehicle originally booked. However, it may be necessary to supply a substitute vehicle for reasons beyond their control.
FUEL Hirers are responsible for supplying their own fuel. No refunds will be given for fuel under any circumstances. If vehicles are returned with less fuel a £2 per litre charge will be billed.
DEPOSITS A £25 deposit is required for any hire that commences or includes a weekend or bank holiday. In the event of cancellation deposits are non refundable. Deposits can be transferred if an amendment request is made and and agreed at least 48 hours prior the original hire commencement.